Please note that all items are made to order by hand in our studio in San Diego. We do our best to turn orders around as quickly as possible (usually 3-5 business days), but some pieces will ship within 7-15 business days of placing order. This is true for USA orders. If your item is back-ordered, you will be notified immediately via the e-mail provided at time of purchase. Please consider longer shipping times during the months of November and December (or during sales). Please note there are still shipping delays due to Covid out of our control. Thank you for understanding.
International orders make take anywhere from 2-8 weeks to arrive (due to Covid). It can be sooner, but sometimes customs delays the whole process. Please note we ship items within a few days, and any delay is strictly due to customs.
If you are placing an order as a gift and would like more than one jewelry pouch, please e-mail: firstname.lastname@example.org
US shipping rate is $8.50 dlls, international rate is $18.00 dlls.
International orders may suffer severe delays due to customs. Unfortunately this is completely out of our hands. International orders do not have a tracking number, only a customs ID number. Should you requiere tracking number, please contact us for a quote.
If you need your order by a certain date, please e-mail: email@example.com. We will check our stock and try our best to ship immediately. Please keep in mind that expedite shipping DOES NOT guarantee item will arrive on time. Unfortunately there are sometimes delays in shipping that are out of our hands. Additional fees may apply for rush orders.
Once your order has shipped, you will receive an e-mail from us with your UPS/USPS tracking number and details. Please be sure to check your spam inbox as well. There are no order cancellations at this point.
PARPALA JEWELRY has no control over any import duties and taxes placed on your order once shipped.